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COA TRANSIT CENTER

2595 Old Moultrie Rd.
St. Augustine, FL 32086

customerservice@gmail.com

CUSTOMER SERVICE/RESERVATIONS

904-209-3710

Monday – Friday

7:30 a.m. – 4:00 p.m.

DISPATCH

904-209-3711

Monday – Friday:  5:00 a.m. – 6:00 p.m.

Saturday:  8:00 a.m. – 4:00 p.m.

The St. Johns County Council on Aging, Inc. Paratransit Transportation

We provide non-emergency medical and other transportation services within the St. Johns County Service area on a door-to-door basis for ambulatory and wheelchair bound passengers, and door-through-door service for stretcher passengers.

WHO IS ELIGIBLE?

  • Those who cannot provide or purchase their own transportation
  • The general public and the elderly
  • Persons with disabilities or who may be temporarily disabled

FARES

Fares are dependent upon your sponsorship and funding source. When you make your reservation, you will be informed of the cost of your trip.

The driver will collect the fare from you when you board the vehicle. Please have exact change, as drivers do not carry money and will not be able to make additional stops in order to get change.

MEDICAID RECIPIENTS

Those who have – or who are eligible for – Medicaid must contact their HMO’s medical transportation broker to arrange medical related trips. Those who do not wish to use their appointed third-party medical transportation service can use the SJC Council on Aging’s transportation service by paying the standard rates (aka ‘Private Pay’). Transportation for eligible Medicaid recipients for non-medical related trips can be provided based upon the review of the eligibility beneficiary intake form for transportation.

TRANSPORTATION DISADVANTAGED

Persons who, because of physical or mental disability, income status, age, or who are unable to transport themselves or to purchase transportation may have their fare subsidized by funding from the Commission for the Transportation Disadvantaged.

RURAL

Persons living in ‘rural’ areas as defined by the Federal Transit Administration without transportation are eligible to use the deviated fixed route service and if necessary the paratransit service to travel within the rural area or to the urban areas of the county.

ADDITIONAL FORMS